Privacy Policy

Effective Date: February 24th, 2026
Business Name: K. Embers Studio LLC (doing business as K. Embers Pottery)

K. Embers Studio LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

We collect only the information necessary to operate our business, respond to inquiries, and fulfill orders.

1. Information You Provide Directly

This may include:

Name
Business name (if applicable)
Email address
Billing and shipping address
Phone number (if provided)
Order details
Gift messages (if applicable)
Information shared in consignment or partnership inquiries
Any information included in communications sent to us

If you contact us by email or through a website form, we collect the information you choose to provide.

For consignment or partnership discussions, this may include business details and information necessary to evaluate or manage a potential agreement, including payment-related information if applicable to an arrangement.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website platform (such as Shopify), including:

IP address
Browser type
Device information
Pages viewed
Basic site usage data

This information is used for website functionality, security, and performance improvement. We do not use this data for advertising purposes.

How We Use Your Information

We use your information solely to:

Respond to inquiries
Communicate about consignment or partnership opportunities
Discuss and manage potential business arrangements
Maintain records related to those communications

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.

Payment Information

Payments are processed securely through third-party payment providers (such as Shopify Payments, credit card processors, PayPal, or similar services).

We do not store full credit card numbers on our servers.

Payment information is handled directly by the secure payment processor in accordance with their privacy and security standards.

Shipping Information

To fulfill orders, we share necessary information (such as name and shipping address) with:

Shipping carriers
Shipping label providers
Insurance providers (if applicable)

This information is used solely to complete delivery and manage shipment protection.

How We Store and Protect Information

Information you provide to us is stored and processed through our email provider (Google Workspace, a service provided by Google LLC). Communications submitted through our website or sent directly to our business email address are maintained within our secure email system and related business record-keeping systems.

Our email provider maintains industry-standard administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, or misuse. We take reasonable measures to secure our accounts, including strong passwords and multi-factor authentication.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Email Communications

If you contact us by email, we collect and retain the information included in your message, including your name, business name, email address, and any information you voluntarily provide related to potential consignment or partnership arrangements.

Business communications may include financial or payment-related information necessary to establish or manage a partnership. Such information will be used only for legitimate business purposes and will not be shared except as required to complete agreed-upon transactions or comply with legal obligations.

Newsletter & Marketing Communications

If you choose to subscribe to our newsletter, we will collect your email address for the purpose of sending occasional shop updates, product announcements, and related communications.

Subscription is voluntary and based on your consent. You may unsubscribe at any time by clicking the “unsubscribe” link included in every email.

We do not sell, rent, or trade email addresses. Email communications may be managed through a trusted third-party email service provider, which processes information solely to deliver messages on our behalf.

Third-Party Service Providers

We may use trusted third-party services to operate our business, including:

Website hosting platforms
Payment processors
Email providers
Shipping platforms

These providers only have access to information necessary to perform their services and are required to maintain appropriate security and confidentiality standards.

Financial Information

If financial details are shared in the course of a consignment or partnership agreement, that information will be used only for the purposes of fulfilling the agreed-upon arrangement (such as issuing payments or invoices) and will not be shared except as necessary to complete those transactions (for example, through a payment processor or financial institution).

Data Retention

We retain information only as long as reasonably necessary to:

Fulfill orders
Maintain business and tax records
Manage consignment or partnership communications
Comply with legal obligations

Information may be securely deleted or anonymized when no longer needed.

Your Rights

You may request that we:

Update or correct your information
Delete your information, unless we are required to retain it for legal or business purposes

To make a request, please contact us at:

Email: help@kemberspottery.com

International & State Privacy Rights

If you are located in certain regions (including the European Union or California), you may have rights under applicable privacy laws, including the right to request access to, correction of, or deletion of your personal information.